Frequently Asked Questions
What are Managed IT Services ???
Managed IT Services are IT related services managed by a service provider to allow
businesses to streamline operations by focusing resources on core business activities.
Managed IT Services can range from simple IT applications that enhance your existing
business operations to a company-wide customized IT solution supporting daily operations.
Managed IT Services can include Enterprise Resource Planning, Customer Relationship Management,
Human Resources, Project Management, Finance, Compliance, Audit, Risk, Procurement, Supply Chain,
Manufacturing, Timesheet, Payroll, Billing, and automated Business-Intelligence Dashboards and Reporting.
What is Software-As-A-Service ( S-A-A-S ) ???
Software-As-A-Service ( S-A-A-S ) is a subscription-based pricing model where a service
provider licenses "monthly" per-user "seats" to customers for on-demand Managed IT Services.
The S-A-A-S pricing model allows customers to predict costs and scale Managed IT services based on need.
What is InstantIT.biz® ???
InstantIT.biz® is a Software-As-A-Service that delivers Managed IT Services to small businesses.
InstantIT.biz® seamlessly delivers Managed IT Services without disrupting business operations.
InstantIT.biz® leverages cloud-based architecture to provide Managed IT Services to your business for a
fraction of the price it takes large companies with a fully-staffed IT department to deliver the same services.
All you need is a "laptop" with internet access and you have an "Instant IT department" for your business!
Why should I use InstantIT.biz® ???
Every successful business needs IT solutions to manage daily operations and stay competitive.
While large companies can enjoy the luxury of a fully-staffed IT department, most
small businesses do not have the resources necessary to provide these services.
Many small businesses have turned to "pre-fabricated" cloud-based software services in an effort
to satisfy this need, only to realize that these cloud-based software services fail to meet the
exact needs of the business and require staffing dedicated resources to support these services.
Other small businesses have tried outsourcing customized software application development to satisfy
the exact needs of the business only to realize these applications result in fragmented stand-alone systems
that also require staffing dedicated resources to support the resulting Infrastructure and Applications.
InstantIT.biz® solves this problem by providing Managed IT Services that meet the exact needs of the business,
without the need to staff dedicated resources, and for a fraction of the price of a fully-staffed IT department.
All you need is a "laptop" with internet access and you have an "Instant IT department" for your business!
How does InstantIT.biz® work ???
We have years of experience delivering IT services using the conventional delivery life-cycle of:
Requirement => Resources => Design => Develop => Test => Deploy => Document => Train => Support
Delivery of IT services using this conventional delivery life-cycle were costly, disruptive to business, and
required customers to staff dedicated resources to support the resulting Infrastructure & Applications.
InstantIT.biz® shifts this conventional delivery life-cycle and support to the Cloud.
InstantIT.biz® presents information using a Standard-Application-Interface across your business.
InstantIT.biz® combines this Standard-Application-Interface with a Data-Driven methodology.
InstantIT.biz® leverages this framework to provide on-demand customized IT
solutions that are seamlessly deployed without disrupting business operations.
InstantIT.biz® provides standardized access to information from Cloud and/or On-Premise environments.
All you need is a "laptop" with internet access and you have an "Instant IT department" for your business!
What are the benefits of InstantIT.biz® ???
+ Access to your Windows® desktop environment in a Browser.
+ Seamless deployment of Managed IT Services without disrupting business operations.
+ Single-Application-Interface provides seamless access to cloud-based and/or on-premise data sources.
+ Scalable / Reduced Time-To-Market / Rapid Return-On-Investment / Predictable Costs.
+ Works with Azure, SQL-Server, Oracle, DB2, PostgreSQL, MySQL, SQLite & OLE-DB / ODBC compliant data sources.
+ Data-Driven methodology that immediately focuses development resources on content to be delivered.
+ Detailed transaction logging for auditing and corporate compliance.
+ Stunning business intelligence dashboards and reports.
Is InstantIT.biz® right for my business ???
InstantIT.biz was created for small businesses looking to focus resources on core business activities.
InstantIT.biz® delivers on-demand Managed IT Services from the cloud using data-driven
technology that presents information in a Standard-Application-Interface while eliminating the
need for customers to allocate dedicated resources to support any Infrastructure & Applications.
Feel free to [Contact] us to schedule an online demonstration showing examples of InstantIT.biz in action.
If you agree that InstantIT.biz® might be a good fit for your business
we can setup a free trial instance of InstantIT.biz® for your business.
We can review your experience at the end of your free InstantIT.biz® trial then
discuss next steps to deliver the best InstantIT.biz solution for your business.
What are some examples of InstantIT.biz® ???
Examples of the standard InstantIT.biz® Managed IT Services include Enterprise Resource Planning,
Customer Relationship Management, Human Resources, Project Management, Finance, Compliance,
Audit, Risk, Procurement, Supply Chain, Manufacturing, Timesheet, Payroll, Billing and Reporting.
A "one-off" InstantIT.biz® Managed-IT-Service requests is any requirement satisfied by an "Application".
Past examples of "one-off" InstantIT.biz® Managed-IT-Service requests include "I need a Timesheet-Entry
application!", or "We need a new Payroll application!", or "I need a way to manange my weekly 120 person
golf league!", or "We need a way to manage our sales calls and on-demand reports to track our sales!"
Any "one-off" InstantIT.biz® Managed-IT-Service requests will be agreed upon in functionality and
one-time price then developed and deployed to the cloud without disrupting business operations.
Feel free to [Contact] us to schedule an online presentation showing InstantIT.biz® examples in action.
What if I already have my own company database(s) ???
Most customers already have existing database(s) and seeing InstantIT.biz present your existing information
in its Standard-Application-Interface really helps your business understand the benefits of Managed IT Services.
As your business grows, so will your database needs, and InstantIT.biz easily
scales to provide seamless access to any on-premise and/or cloud-based database(s).
Will I be locked into a long-term contract ???
Not at all - We hate long-term contracts too.
Once we agree on the best solution for your business, we'll make sure everything is in place to seamlessly
support your business, understanding that as your business grows, it's Managed-IT-Service needs will change.
Our ability to "turn-on-a-dime" to meet your changing Managed-IT-Service needs is where
your
business will truly benefit from the InstantIT.biz® Software-As-A-Service business model.
Can I add and remove InstantIT.biz® seat licenses as needed ???
Yes!
You can add and remove InstantIT.biz® seat licenses as often as you like
as scalability is the essence of the Software-As-A-Service business model.
What does my business need to get InstantIT.biz® up and running ???